Privacy Policy

Introduction

This Privacy Policy explains what personal data of yours will be collected and how it will be used and protected by Software Development Hub LLC (hereinafter referred to as Software Development Hub or SDH) when you visit our website at https://sdh.com.ua (the ‘Site’), use our related services (‘Services’) by subscribing to our newsletters, and/or download and use any SDH proprietary applications (the ‘Applications’).

This Privacy Policy outlines how we treat your personal data when you use our Site, Services, and Applications. We recommend you to read this Privacy Policy before using the Site and Applications to understand what personal data of yours (personally identifiable information about you) is collected and used by SDH, how you can control such collection, correction and/or deletion of your personal data and how to get in touch in case of need.

Please note, that our website is not for children under the age of 16, therefore we do not knowingly collect personal data from children under this age. If you are under 16, then please do not send us any personal information.


Personal data we collect

We collect your personal data when you click the checkbox and submit the information through the ‘Send’ button of ‘Contact us’ forms on the site thus make the information available for us. Please note, that when you share your personal data with us, you gave us the consent to start collect, process and storage your data. The types of personal data that we collect are:

  • your full name;
  • your email;
  • your phone number (if any);
  • other additional information, which you make available for us (i.e. project description or any other project or services related information).

The purposes of collecting the above mentioned proprietary personal data are to manage and develop our applications and website, to allow us contact you, respond to your comments, questions, and concerns, and if you subscribe to our news - to send you relevant content in the newsletters. In case you would like to join our team and send us CV, we will collect your full name, email, additional information from your CV you provide us to contact you and to provide you with a possible proposal of cooperation.


Cookie Policy

A cookie (sometimes referred to as local storage object or LSO) is a text-only data file that a website transfers to an individual’s device. Cookies can be created through a variety of web-related protocols and technologies, such as HTTP (sometimes referred to as "browser cookies"), HTML5, or Adobe Flash. Cookies allow the site to remember important information that will make your use of the site more convenient. By using or accessing the site, you agree to SDH’s use of Cookies as outlined below.

We use Google Analytics to collect anonymous information from visits to our site to help us provide better user’s browsing experience. We use automatically collected information on the website through cookies and similar technologies to: (i) monitor and analyze the effectiveness of website; (ii) monitor the site usage metrics such as a total number of visitors and pages viewed.

If you do not wish to receive cookies, you should set your browser settings accordingly. You can easily delete and manage any cookies that have been installed by following the instructions provided by your particular browser manufacturer.

You may opt-out of Google Analytics by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.


Personal data usage, storage, and transfer

We treat all our clients, contractors and visitors equally according to the rules offered by the GDPR and relevant Ukrainian law.

What you can do with your personal data. Your rights are as follows:

  • the right to be informed;
  • the right of access to information;
  • the right to rectification;
  • the right of erasure (‘right to be forgotten’);
  • the right to restriction of processing;
  • the right to data portability*;
  • the right to object;
  • the rights in relation to automated individual decision-making and profiling;
  • the right to withdraw your consent;
  • the right to lodge a complaint with a supervisory authority.

* In case the company has no technical abilities to fulfill such kind of rights, in fulfilling the relevant right could be denied.

In case you want to withdraw your consent to the personal data processing or to unsubscribe from our newsletter, please send the appropriate email request to privacy@sdh.com.ua

For more information about your rights and how to exercise them we recommend visiting this resource from the European Commission, which is available in multiple languages.

How long do we keep your personal data

We keep your personal data for as long as it is necessary to fulfill the purposes for which it was collected, as described above. We may process your data by collecting, recording, organising, storing, using, structuring, adapting or altering, retrieving, consulting, aligning or combining, restricting, and erasing or destructing. We store and process your data in Ukraine and we will not transfer your personal data to other parties and/or other countries.

How we protect your personal data

We secure the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access. We endeavor to use appropriate technical and physical security measures to protect your personal data which is transmitted, stored or otherwise processed by us, from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Transferring your personal data

We may disclose your information to our affiliates or subsidiaries, subcontractors, which may help us to better process it. We may disclose some of your data to the service providers, who perform functions on our behalf, such as website management, hosting, technical support, and marketing analytics, only if it is required by the project flow. We’ll make sure that they treat it as protective as we do.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over information collection, use, disclosure or other privacy practices of any website to which our site contains a link. Therefore, such websites are not governed by this Privacy Policy and we cannot be responsible for the data protection and privacy of any information which you provide whilst visiting third-party sites. You should exercise caution and look at the Privacy Policy applicable to the website in question.


Software Development Hub

For the purposes of the data protection legislation, the Data Controller is Software Development Hub LLC, located at the following address: Moskovsky Avenue 259, Kharkiv, Ukraine 61044.


Contacting us

If you have any questions, comments and requests about the information set out in this Privacy Policy, please contact us via email privacy@sdh.com.ua